Customer Relation Management...

MYTR Office CRM: The indispensable key to customer focused work.

It has become very important that job opportunities and the activities achieved should turn into enterprise profitability as competition has increased in all fields nowadays.

And this is only possible through different service policies and customer focused treatment.

MYTR Office CRM is an exteremely important software for companies which have the understanding of customer awareness.

Why is MYTR Office CRM necessary?
 

It is necessary in order to:

·    Reach the correct customer at the carrect time,

·    Keep the sales potentials up to maximum level,

·     Obtain continuity in customer relations,

·    Increase the performance of the employees with performance evaluating criteria,

·    Reach the satisfiad customer profile continuously,

·    Get free from depending on individuals within the firm and put the system and the principles forward,

·    Enable transparency and customer focused working.

Being very easy to use, MYTR Office CRM makes it possible for the firms to keep correct relationships with potential and current customers, to increase customer satisfaction, to keep customer continuity and to supply effective service for the customers.

MYTR Office CRM has the facility to see all kinds of  customer relations on a single screen and makes it possible to analyse customers’ needs very well.

With MYTR Office CRM, you can get any kind of CRM report within the range of customer relations, discipline in the company and workflow.

In this way, all the activities and created job opportunities go under your own control.

Being easy to use and suitable for customer focused working, MY SOFTWARE supplies its customers with the opportunity of working on a single screen.

Customer Relations Management

The most important yield of CRM strategise is to recognise the customer.

All the database about potential and current customers of a firm, their contact information and association between all these and product&product groups of the firm and all the activity process about the customer are kept on this screen.Thus, you pass on to customer analysis and future job occasions.

Marketing Management

The marketing module is the facility to proceed all marketing activities of the firms using MYTR Office CRM. Its main sub modules are campaign management and announcement management.
As in other modules, you can report any kind of data and get important hints with this module, too.

Sales Management

This provides the infrastructure you need to manage and report all your sales activities. You control sales opportunities, requests, orders and sales.

The sales module fulfills the main functions such as seeing your probable sales, stating the ratio of winning or losing of the created opportunities at the end of the year and to see why some opportunities have been lost.  
With there reports, you see your past successes and failures, and you mount your firm to future with confidence.

Service Management

This is a module advanced  for the firms giving services such as technical support, maintenance and removing defects.

By this way, it is easy to trace complaints and technical support services.
You can also share the process and  reports of technical support with your customers, and so you achieve customer satisfaction as a result of customer focused working.